VoiceMate is a voice-powered portal that allows you to listen to and reply to text and email messages with your voice – without taking your hands off the wheel or your eyes off the road. With VoiceMate, you receive a different audible alert for text messages and emails while MobileSafer is active. When you want to listen to them, simply press one button to be connected to the voice portal to listen to your messages. When reply to a message, VoiceMate transcribes your voice into text (aka speech to text) and then sends the message.
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In today’s hyper-connected world, staying in touch with friends, family, co-workers and customers is a 7×24 experience. MobileSafer + VoiceMate provides a set of hands-free services that enable you to stay connected but still comply with the current laws while driving.
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VoiceMate is $3.99 per month or $40 per year. These charges are separate from the fees you pay/paid for MobileSafer.
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Based on your settings, the phone will audibly notify you when an email arrives and when a text message arrives. There are two different alerts you will hear– one for an email and one for a text message.
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From the main menu, you can say
When listening to text or email messages, you can say
Yes. Bluetooth headsets and car kits as well as ear buds (and hands-free speaker phone) all have various degrees of noise cancelling technology to help reduce the background noise. However, based on the capabilities of your hands-free accessory of choice, the level of background noise that is not filtered out will impact both the navigation (voice commands) and transcription (text to speech) of VoiceMate.
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You can listen to text messages and emails you receive while MobileSafer is active. Once you exit safe driving mode, either as a passenger or a driver, all the text and email messages sent to VoiceMate are erased after five minutes. Please note that all emails sent through VoiceMate are available in your email sent folder on your smartphone.
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After you have listened to your messages (and assuming you have not exited safe drive mode), the read messages move to the end of the queue and are available after all other messages have been listened to. Also while you are listening to messages, you can use the “previous” command to move back up the queue of previously listened to messages.
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You can only reply to text messages or emails you receive.
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On BlackBerry devices only, the API to access this functionality is not available so text messages sent through your device from VoiceMate will not be in the sent folder.
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No. When you respond to a text or email message, it is addressed to the original sending party who then receives your text or email just as though you had typed it directly into your phone. They also have access to the voice recordings as well and don’t need to be a MobileSafer subscriber to do so.
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In the current release, you can listen to any text message you receive based on your filtering However, you cannot respond to any messages coming from a short code in the current version.
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There are two reasons which may delay the sending of your text or email message through VoiceMate. First, it takes time to accurately translate the message (up to several minutes). Second, if your phone is with a carrier that does not support simultaneous voice and data communications, MobileSafer cannot send the transcribed text and email messages until after you hang up the call to VoiceMate.
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When purchasing MobileSafer, simply select “MobileSafer + VoiceMate” for your product instead of “MobileSafer”.
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No. VoiceMate will only work as an add-on to MobileSafer.
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Send an email to support@zoomsafer.com.
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Yes. Just send a message to support@zoomsafer.com.
We bill separately for MobileSafer and VoiceMate so the charges are shown as such.
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